Rally Vision (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, Android app, or iOS app.
Information We Collect
We may collect the following types of information from users:
- Account Information: Name, email address, phone number, login credentials, and profile details.
- Uploaded Content: Videos of squash games and related files uploaded for analytics.
- Technical Data: Device information, IP address, operating system, app version, and usage logs.
- Analytics Data: Match statistics, performance data, and insights generated from uploaded videos.
- Optional Information: Feedback, survey responses, and customer support queries.
How We Use Your Information
- To process and analyze videos to provide squash game insights.
- To create performance reports and analytics based on player activity.
- To personalize user experience and improve app features.
- To communicate updates, technical notices, and account-related information.
- For security, fraud prevention, and ensuring compliance with regulations.
- To conduct product research and improve machine learning models.
How Videos Are Processed
- Uploaded videos are processed by our analytics engine for generating match statistics.
- Videos may be temporarily stored on secure servers during analysis.
- After processing, we retain only the necessary metadata and analytics.
- You retain ownership of your videos and can request deletion at any time.
Data Sharing and Disclosure
We do not sell, rent, or trade personal data.
We may share limited information only in the following cases:
- With trusted third-party service providers (cloud hosting, storage, analytics).
- When required by law, legal process, or government authorities.
- To enforce our Terms of Service and protect user safety.
Data Security
- All data and video files are encrypted during transfer (SSL/TLS) and storage.
- We implement strict access control to ensure only authorized personnel can access your data.
- Despite safeguards, no system is 100% secure, and we cannot guarantee absolute protection.
Data Retention
- Uploaded videos are retained only as long as needed to provide analysis, unless you choose to save them in your account.
- Analytics reports and metadata may be stored for historical comparison and performance tracking.
- Users can request deletion of their videos, reports, or entire account at any time.
Your Rights
Depending on your jurisdiction, you may have rights to:
- Access the personal data we hold about you.
- Request correction, deletion, or restriction of your data.
- Withdraw consent for data collection.
- Request a copy of your data in electronic form.
To exercise your rights, contact us at support@rallyvision.ai.
Children’s Privacy
Rally Vision does not knowingly collect personal data from children. Any analysis performed on matches involving junior players is based solely on game footage and performance data, and is used only for the purpose of providing insights to authorized users such as parents, coaches, or guardians.
Rally Vision does not use children’s data for marketing, profiling, or any purpose other than performance analytics.
Third-Party Links
Our apps or website may contain links to third-party services. We are not responsible for their privacy practices.
International Data Transfers
Your data may be processed and stored on servers located outside your country of residence. We ensure appropriate safeguards are in place when transferring data internationally.
Updates to Privacy Policy
We may update this Privacy Policy from time to time. We will notify users of material changes through email, app notifications, or updates on our website. Continued use of Rally Vision after updates constitutes acceptance of the revised policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: support@rallyvision.ai
